FAQ

What is bitcoin?

Bitcoin is a consensus network that enables a new payment system using digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, bitcoin is pretty much like cash for the Internet.

Does LiviaCoins facilitate trades between buyers and sellers?

No. LiviaCoins sells bitcoin out of its personal inventory. The transaction will always be between you and LiviaCoins.

How long does it take for LiviaCoins to send my bitcoins once I’ve paid?

LiviaCoins sends bitcoins immediately after both the client’s payment and wallet address have been confirmed. You may experience delays outside of business hours (GMT +3) or in rare cases, regardless of the hours of operation. You can get more info on this from our customer care support

Do you offer your service internationally?

Yes, our services are available worldwide. It is your responsibility to follow rules and laws in your country of residence or in the country from which you access this site and service.

 

Do you allow Referrals?

Refer people to our service and get 10% commission on every successful transaction. To refer, simply share our link https://liviacoins.com and let everyone that comes through you provide your email address. When a successful transaction is carried out, you will get an email from to claim your reward

What methods of payment does LiviaCoins offer?

At LiviaCoins you can currently only buy bitcoins making payment via either MoneyGram or Western Union

Which virtual currencies are available to purchase?

We currently buy and sell bitcoin and are working on adding additional cryptocurrencies.

Where can I get a bitcoin wallet?

LiviaCoins is not a wallet service – we simply send the coins to any wallet you choose. To download a bitcoin wallet for free, you can visit www.blockchain.info/wallet.

How can I prove that a bitcoin transfer was made?

By checking http://blockchain.info/address/YOURADDRESS you will be able to see the records of the coins that were sent to or from your address.

Must I provide my personal details?

As part of LiviaCoins’s policy, you can buy bitcoins anonymously. All that is required is your bitcoin address, email and payment information.

Are my details saved in your system?

No, your details are not saved.

What are the fees?

Since there is no central bank controlling the bitcoin rate, each website has its own bitcoin rate. The price you see on our website is LiviaCoins’s bitcoin rate. For Western Union/MoneyGram transfers, the payment processor adds additional transfer fee. This fee is the only additional cost incurred.

Why did I not receive the coins after paying?

If your payment has been received and you do not get the bitcoins within 6 working hours after paying (maximum delay), contact the customer care support

What currencies do LiviaCoins accept?

We accept all currencies meaning you can pay with your local currency. However, the pricing will be displayed in USD with more currencies to be added soon

Am I guaranteed privacy?

Yes, you are as our transaction are almost anonymous. Your sensitive personal information (telephone number and payment information) is encrypted and stored on secured and dedicated servers. We see our clients privacy and security as our utmost priority.

Can I sell bitcoins on LiviaCoins?

Yes, Check the Sell Bitcoins Portal

How can I buy bitcoin Western Union or Moneygram?

You can pay with Western Union or Moneygram by creating an order and choosing either ‘Western Union or Moneygram’ option as the method of payment. You will then be provided with the information you are to pay to and click on ‘Complete payment’ once done with payment. You will get an email from us as soon as you submit your request. You will be redirected to confirmation page and transaction succesful page. Once the payment is confirmed, the coins will be sent automatically to the Bitcoin address you provided withour delays.

Where is LiviaCoins registered?

LiviaCoins is a property of Livia Financials Inc.